Terms & Conditions

1. Operator

The e-shop shop.mydyrabycad.cz (hereinafter referred to as "e-shop") is operated by Mydy Rabycad, sro, ID No. 061 93 099, Tax ID No. CZ06193099, with its registered seat at U Smaltovny 1375/25, Prague 7, registered in the Commercial Register maintained by the Municipal Court. in Prague, section C, insert 277870. To contact the operator, use mail shop@mydyrabycad.cz or telephone number +420 774 975 056

2. Buyers

A buyer is any person who uses an e-shop to shop, whether as a consumer or in the course of his business.

3. Conditions of purchase by the consumer

A consumer is any person who makes a purchase outside his or her business. If you enter an ID or VAT number when ordering, you are not considered a consumer and the terms of this article do not apply to you.

The consumer is entitled to withdraw from the purchase contract within 14 days of receipt of the goods. Withdrawal from the contract is to inform the seller by e-mail (the message must include the order number, consumer identification and notice of withdrawal / return of goods. Consumer is then without undue delay to send the goods back to the seller at the above address. is borne by the consumer.

The contract may not be withdrawn in respect of goods which have been customized or made-to-measure.

If the goods have defects upon delivery, the consumer has the right to demand the delivery of new goods or the supply of missing goods, repair of the goods, a reasonable discount or withdraw from the purchase. The consumer is also entitled to exercise the right from the defect that occurs in the goods within 24 months of receipt.

Other matters not regulated by these Terms and Conditions, whether purchased by a consumer or purchased by an entrepreneur, are governed by the rules laid down by Act No. 89/2012 Coll., The Civil Code, and other related legal regulations of the Czech Republic.

4. Delivery terms

The dispatch of orders for the e-shop is provided by MerchShop s.r.o., Company ID 050 63 757, Tax ID 05063757, based at Helénská 1799/4, Prague 2.
Contact: e-mail: shop@merchshop.cz, phone: +420 608 869 607.

Shipments sent by post are dispatched every Monday and Thursday, except on holidays. The order is usually shipped within a week of receiving the payment on our account.

All goods that are available in the e-shop are currently in stock, except for items that are marked as sold out.

5. Privacy Policy

Article 1
The protection of personal data when using this website is governed by the General Data Protection Regulation (European Parliament and Council Regulation 2016/679 - GDPR, hereinafter referred to as the “Regulation”) and the relevant legal regulations of the Czech Republic, in particular Act No. 101/2000 Coll. , on the protection of personal data.

Article 2
The administrator is Mydy Rabycad, s.r.o., ID No. 061 93 099, with its registered office at U Smaltovny 1375/25, Prague 7, according to the regulation. You can use the e-mail address shop@mydyrabycad.cz or telephone +420 774 975 056 to contact the administrator.

Article 3
The data subject under the Regulation is any person who, in the context of the use of this website, communicates his personal data to the controller for the purpose of concluding a contract or communicating with the controller. In the absence of the relevant personal data, no order can be placed via this web portal.

Article 4
When processing personal data, the controller shall proceed only in accordance with the consent granted by the entity in such a way as to ensure all the rights of the entity guaranteed by the Regulation and to prevent as far as possible unauthorized or unlawful processing. The administrator has put in place appropriate technical and organizational measures to safeguard personal data.

Article 5
The controller processes personal data only to the extent that it is adequate for its activities, ie in particular for the implementation of the contractual relationship concluded with the entity and for communication regarding this contractual relationship. For marketing purposes (in particular sending information messages with offers), the administrator may only use the subject's contact details if the subject has given his explicit consent. The controller shall not have the right to transfer personal data to another entity, except in cases specifically provided for by regulation or law.

Article 6
The administrator keeps personal data only for the time necessary for the realization of the contractual relationship with the subject and subsequently to the necessary extent for other operational purposes (especially accounting, for possible complaints or for exercising the right from defects).

Article 7
The entity has the right to revoke its consent to the processing of personal data at any time; the controller is then entitled to process his / her personal data only to the extent permitted by law without the entity's consent. Consent can be withdrawn by message to the administrator's contact email address or by phone.

Article 8
If an entity believes that its rights under applicable legal regulations concerning the protection of personal data have been violated, it has the right to file a complaint with the Supervisory Authority, which is the Office for Personal Data Protection in the Czech Republic (http://www.uoou.cz)